Thrive: FAQs


About the Performance Assessment

How do I access my survey?
All survey links will be available here on the Thrive site. For Team member surveys please click the team member tab and for team lead surveys please click the team lead tab.

Can I save my progress on my assessments?
Unfortunately, no. We recommend saving your answers on a separate document if you feel you will not be able to complete your assessment in a single sitting. Once you have submitted your assessment your responses will no longer be editable.

Can I access old assessments?
Only managers with previous access to their team members’ folders are able to see assessments from previous years. However, if you would like to review previous assessments you can email Thrive and a member of our team will be able to provide you with your previously completed assessment.

How do I label the time spent on my assessment in Field Time Console?
When inputting time worked on performance review related items, please use timesheet code D1000.

When is each step due?

    • Self-Assessment: August 25th, 2023
    • Reviewer Assessment: September 8th, 2023
    • Senior Partner Document Review & Approval: September 22nd, 2023
    • Feedforward Meetings: October 6th, 2023

As a team lead, when will I find out who I am reviewing?
July 17th, 2023 (or as soon as possible).

When will I be able to access the Pre-Assessment results of my team member(s)?
August 21st, 2023 (or as soon as possible). Assessments should be available as they are completed. Note, if the Performance Assessment results for one of your team members is not in the folder it is mostly likely because the survey has not yet been completed. We ask that you encourage your team members to complete incomplete survey(s) in order to keep the process on track. We will be uploading completed surveys daily.

Where will I be able to access my team member’s Pre-Assessment results?
You will be able to access your team members' pre-assessments on the server here:
N:\2023 Feedforward for Reviewers

Why do I only have my team member’s Pre-Assessment results? When do I receive the team member’s performance assessment results?
The team member’s responses on the Pre-Assessment Section will help you understand what projects the team member feels they contributed to, who else you should discuss the team member’s performance with, as well as what the team member has identified as their strengths and areas for improvement.

We are holding back the team member’s Performance Assessment responses – as we have done in the past – until after you have completed your assessment of the team member. We do this because we want you to provide a review unbiased by what the team member may think about themselves. Once your assessment of the team member is complete, we will combine your assessment responses with those from the team member and save a copy in the folder mentioned above for you to use in preparation for the Feedforward meeting.

Can I print out the surveys?
You will receive a PDF copy of the Pre-Assessment results and the combined performance assessment results. We advise you try and keep the process electronic as much as possible but you will be able to print.

Why are those hired after June 30th not being reviewed in this process?
We want to allow adequate time for new hires to gain exposure to our work and processes before scheduling a formal check-in.

Will team member’s receive a copy of the survey(s) and when?
The team lead is responsible for supplying the team member with a copy of their consolidated Performance Assessment ahead of the Feedforward meeting.

Who is responsible for scheduling the feedforward meeting?
The team lead is responsible however the People and Management team will be supporting this effort.

Who can see our reviews?
Human Resources, the team lead, discipline lead and office leader as well as those involved in making compensation and organizational placement decisions.

Will survey results impact salaries and year-end bonuses?
The assessment results will help inform those involved in making compensation decisions about how the team member is performing and the team member’s potential career trajectory.